Case Study

Strengthening Cybersecurity Framework for a US Energy Provider

Securing Digital Transformation and Enhancing Operational Resilience

Client Overview

One of the largest energy providers in the U.S., supplying millions of customers with electricity and natural gas, reach out to us. As they expanded its digital infrastructure, the company faced heightened cyber risks and increasing regulatory requirements, necessitating a comprehensive security strategy to protect critical infrastructure.

Challenges

Increased Regulatory Pressure

They needed to comply with NERC CIP, ISO 27001, and new regulations such as California’s Consumer Privacy Act (CCPA), which posed challenges for data protection and operational security.

Complexity of Legacy Systems

With a mix of legacy and modern systems, their infrastructure required an adaptive approach to integrate cybersecurity measures seamlessly.

Cloud and Digital Transformation

As they transitioned to cloud-based systems, it needed to ensure the security of sensitive operational data and maintain compliance across its digital ecosystem.

Operational Downtime Risks

Cyber incidents posed significant risks to service continuity, making it critical to adopt measures that minimized downtime.

VE3’s Solutions

Security Posture Assessment & Compliance

VE3 conducted an in-depth assessment of their security posture, identifying gaps in the alignment with NERC CIP, CCPA, and ISO 27001. This included evaluating network vulnerabilities, cloud infrastructure, and data protection mechanisms, followed by detailed compliance recommendations.

Cloud Security Strategy

To secure their cloud infrastructure, VE3 implemented advanced identity and access management (IAM) and data encryption solutions, ensuring that all cloud resources were protected against unauthorized access and data breaches.

Integration of Legacy Systems

VE3 worked closely with their IT team to develop tailored security solutions that could be smoothly integrated with legacy systems without disrupting ongoing operations.

Incident Response and Disaster Recovery

VE3 helped them strengthen its incident response plan, focusing on minimizing downtime through real-time monitoring, threat intelligence integration, and rapid recovery protocols.

On-Site and Remote Collaboration

VE3 maintained a balance of remote advisory services with on-site collaboration during critical project phases, such as compliance audits and cloud migration milestones, ensuring timely project execution.

Outcomes

  • Improved Regulatory Compliance: They successfully achieved compliance with CCPA, NERC CIP, and ISO 27001, ensuring adherence to data privacy and infrastructure protection standards.
  • Enhanced Cloud Security: Their cloud infrastructure now benefits from advanced security controls, significantly reducing the risk of data breaches.
  • Operational Efficiency: Security measures were implemented across legacy and modern systems with minimal disruption to ongoing operations.
  • Resilience and Business Continuity: Their incident response and disaster recovery plans were optimized, reducing potential downtime and ensuring faster recovery from potential cyber incidents.

VE3’s partnership with them resulted in a strengthened cybersecurity framework that balances regulatory compliance, cloud security, and operational resilience. With tailored solutions and a hybrid collaboration model, PG&E is now better equipped to face evolving cyber threats and maintain the security of its vast energy infrastructure.

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