Heavy reliance on manual workflows resulted in referral delays and slower processing times.
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A healthcare provider needed a robust Digital Referral Solution to improve patient experience and streamline provider workflows. The solution had to ensure full interoperability with NHS systems such as EMIS, SystmOne, and NHS Spine, enabling seamless data exchange and automation.
Heavy reliance on manual workflows resulted in referral delays and slower processing times.
Limited integration with key NHS systems created data silos and restricted seamless information exchange.
Fragmented workflows increased administrative effort, reducing time available for patient-focused activities.
Inconsistent and manual data handling led to errors, impacting accuracy and potentially affecting patient outcomes.
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By implementing an interoperable, automated, and secure Digital Referral Solution, the healthcare provider successfully streamlined referral workflows, ensuring timely and effective patient care.
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